At the Ticket Booking Counter
Characters:
- Bholu – Organized, likes to ask details clearly.
- Golu – A little nervous, sometimes forgetful, but excited.
- Molu – Relaxed, makes jokes, always curious.
Table of Contents
✈️ Part 1: At the Airport Booking Counter
(Scene: The three friends are at the airport, standing in front of the booking counter. A staff member is inside the counter, but in this dialogue, the focus is on the three friends’ conversation before and during booking.)

1. Arriving at the Counter
Golu: (looking around nervously) This is my first time at the airport. I hope I don’t say anything silly at the counter.
Molu: Don’t worry, Golu. If you say something funny, at least the staff will smile. Free entertainment.
Bholu: (smiling) Relax, both of you. Just stay calm. We just need to book our tickets properly.
Golu: Okay, but what if they ask for something I don’t have?
Molu: (joking) Then you can say, “Sorry, I only have chocolates, no documents.”
(They all laugh quietly.)
2. Booking the Flight Ticket
Bholu: (to staff) Good morning. We want to book three tickets to Delhi.
Staff: Sure. Which date would you like to travel?
Golu: (whispers to Bholu) Ask for next Friday morning.
Bholu: Next Friday morning, please.
Staff: Okay, there are two options. One flight at 8:00 a.m., and one at 11:00 a.m. Which one do you prefer?
Molu: (whispers) Choose 11:00 a.m. so we can sleep more.
Golu: No, no! Morning flight is better. Less traffic, less delay.
Bholu: (thinking) Hmm, okay. We’ll take the 8:00 a.m. flight.
Staff: Great. Do you want economy class or business class?
Molu: Business class sounds fancy. Free juice and bigger seats!
Golu: But expensive. Let’s take economy.
Bholu: Yes, economy is fine.
3. Documents & Payment
Staff: Please show your ID cards.
Golu: (searching in her bag) Oh no… I can’t find my ID! Wait… oh, here it is.
Molu: (teasing) For one second I thought you’d show your library card.
Golu: (laughs) Don’t make me more nervous.
Bholu: Here are our IDs.
Staff: Thank you. Now, how would you like to pay? Card or cash?
Bholu: I’ll pay by card.
Molu: (grinning) Bholu is always the banker of our group.
4. Receiving the Tickets
Staff: Here are your tickets. Flight 8:00 a.m. to Delhi, economy class. Please arrive at the airport two hours before departure.
Golu: Thank you so much.
Molu: (looking at the ticket) Wow, this feels so real now. Our names are printed!
Bholu: (smiling) Of course, Molu. It’s not a movie ticket—it’s a flight ticket.
(They move away from the counter, excited.)
🚉 Part 2: At the Railway Station Booking Counter

1. Waiting in the Queue
Molu: (stretching) Ah, railway stations are always so crowded.
Golu: Yes, and the queue is so long. I hope tickets don’t get sold out.
Bholu: Don’t worry. We came early. Let’s wait patiently.
Molu: (joking) Maybe we should sell popcorn here. We’ll earn money while waiting.
(They all laugh.)
2. Talking About Train Options
Golu: Bholu, which train are we booking?
Bholu: The Shatabdi Express to Jaipur. It’s fast and comfortable.
Molu: Do we get free snacks in Shatabdi?
Golu: Yes, I think so. But don’t book only for snacks, Molu.
Molu: (smiling) Snacks are important motivation.
3. At the Counter
Bholu: (to staff) Namaste. We need three tickets to Jaipur for Sunday morning.
Staff: Okay. Do you prefer AC or Sleeper class?
Golu: AC, please. It will be too hot in sleeper.
Molu: (teasing) Sleeper class is fun. You meet so many people.
Golu: (laughs) AC, please.
Bholu: Yes, AC class for Sunday morning.
Staff: Fine. Do you want window seats?
Golu: Oh yes! I love watching outside.
Molu: Window seat for Golu, middle seat for Bholu, and aisle seat for me. Perfect.
4. Documents & Payment
Staff: Please give me your ID proofs.
Bholu: Here they are.
Golu: This time I kept mine ready. No drama like at the airport.
Molu: (laughing) Good improvement.
Staff: Thank you. How will you pay?
Bholu: Cash this time.
(Bholu pays and takes the tickets.)
5. Receiving the Tickets
Staff: Here are your tickets. Train leaves at 6:00 a.m. Don’t be late.
Golu: Oh no, that’s too early.
Molu: (joking) Don’t worry, we’ll sleep on the train.
Bholu: True. And we’ll reach Jaipur quickly.
Golu: Okay, fine. Early morning adventure it is.
Molu: And don’t forget, I want chai and samosa at the station before the train leaves.
(They all laugh and walk away from the counter, holding the tickets happily.)
Vocabulary & Phrase Chart – At the Ticket Booking Counter
Word / Phrase | Meaning (English) | Meaning (Hindi) | Example Sentence |
Booking Counter | Place to buy tickets | टिकट काउंटर | We are standing at the booking counter. |
Economy Class | Basic, cheaper flight seats | इकोनॉमी क्लास | We booked economy class tickets. |
Business Class | Expensive, more comfort flight seats | बिज़नेस क्लास | Business class has wider seats. |
ID Proof | Identification document | पहचान पत्र | Please show your ID proof. |
Payment by Card | Paying with debit/credit card | कार्ड से भुगतान | I will pay by card. |
Payment by Cash | Paying with money notes | नक़द भुगतान | He paid by cash. |
Window Seat | Seat next to window | खिड़की वाली सीट | I want a window seat. |
Aisle Seat | Seat near the passage | बीच का रास्ता वाली सीट | He prefers an aisle seat. |
AC Class | Air-conditioned train class | एसी क्लास | We booked AC class tickets. |
Sleeper Class | Cheaper train class with berths | स्लीपर क्लास | Sleeper class is crowded but cheap. |
Departure | Time when flight/train leaves | प्रस्थान समय | The departure is at 8:00 a.m. |
Arrival | Time when flight/train reaches | आगमन समय | The arrival is at 10:00 a.m. |
Queue | Line of waiting people | लाइन / कतार | We are standing in a long queue. |
Counter Staff | Person at booking desk | काउंटर कर्मचारी | The counter staff asked for ID. |
Ticket Printed | Ticket with your name/details | प्रिंटेड टिकट | We received printed tickets. |
Snacks | Light food | नाश्ता | Snacks are served on the train. |